4 APRIL - MAY 202608Transforming Healthcare Through Compassionate, Trauma-Informed CounselingCristina Aguilar, LCPC,Patient Care Manager,Esperanza Health Centers34Sustainable healthcare is more thanjust emissionsLucy Brown,Head of Sustainability,Circle Health GroupRevolutionising Patient Experience: UHCW's JourneyMerlisa de Jesus,Head of Patient Access,University Hospitals Coventry and Warwickshire (UHCW) NHS Trust18STATE OF THE INDUSTRYMultilingual and Cross-Border Support: A New Era for Healthcare Concierge Services in Europe16The Strategic Case for Clinician-Led Healthcare Concierge Services19DEEP DIVENURSE-LED CASE MANAGEMENT FOR SMARTER CARE DECISIONSSerenity TOPHEALTHCARECONCIERGESERVICES INEUROPE2026HEALTHCARE CONCIERGECONTENTS12COVER STORYIN MY OPINIONLAST WORD
< Page 3 | Page 5 >