19 JUNE - 2023NMotion Medical TransportationCrafting True Patient-Centered CareNON-EMERGENCYMEDICAL TRANSPORTATIONSERVICES PROVIDERS - 2023TOP 10 The overarching goal of NEMT providers is to offer site-to-site transportation that is accommodating, safe, and punctual for patients of all needs. However, an often disregarded and intangible factor majorly contributes to the satisfaction of a NEMT passenger; a trustworthy bond. This is the cornerstone of NMotion Medical Transportation, a NEMT company that adds a personal touch to transportation through honest communication and fostering familiarity between passengers and drivers. It removes transportation barriers for patients and offers dedicated ambulatory, wheelchair, and stretcher transport to and from medical appointments and hospitals for short and long distances in the Wisconsin area and neighboring states."Customers vouch for us due to the quality of our vehicles, equipment, and drivers, who receive top-notch training to care for passengers," says Joseph Durruthy, CEO of NMotion Medical Transportation.Its flexibility allows it to conduct special trips for patients in situations where a different approach is required. For example, it transports COVID-19 patients with full protective gear while following strict sanitization protocols. Suppose a passenger requires assistance traversing rugged terrain to reach their appointment, like passing a flight of stairs. In that case, NMotion Medical Transportation is prepared to take the challenge head-on, employing stretchers, wheelchairs, and other equipment. It can also transport bariatric patients with MegaMovers. NMotion Medical Transportation's nearly seven-year run in the NEMT industry guarantees enough resources and experience to adequately prepare for and breeze through the credentialling process for its fleet and drivers, including background checks, motor vehicle records, a negative drug test, a medical check, and training. It can also fulfill additional credentialing requests from different organizations and states.Its hard-earned success is attributed to the quality training, technology, and equipment it gives drivers. Technology is a significant part of NMotion Medical Transportation, acting as a medium through which it provides its model standard of care. RouteGenie, a route-planning software, helps drivers maintain their on-time performance by recording trip timestamps and tracking their movements, keeping NMotion Medical Transportation's staff in the loop about their location. In addition, drivers receive RouteGenie access through company-issued tablets.Before partnering with NMotion Medical Transportation, a client faced unsatisfactory experiences with previous transportation providers that scheduled rides too tight, leaving no leeway to accommodate emergencies or sudden delays. From day one of its operations, it aptly scheduled rides with enough wiggle room so every passenger receives sufficient time during their trip for unexpected stops, leading to high praise from the client.Many NEMT passengers lack regular socialization, especially with family, due to health complications preventing them from attending gatherings. NMotion Medical Transportation pays great heed to minute details to forge a bond and help passengers feel at ease. It establishes communication channels with customers based on trust, being forthright when informing them of possible delays or detours. It assigns passengers the same drivers who drive through familiar routes. The driving staff patiently wait for clients to finish appointments before transporting them back instead of driving away after completing the drop-off. The face of NMotion Medical Transportation and a major reason for its ongoing success are its drivers, who are given special care to ensure their needs are met. NMotion Medical Transportation's leadership ensures driver's tanks are refilled every morning and their vehicles are preheated before trips on chilly days, preparing them for their shift. "It's important to understand and take care of the staff, because the drivers take care of the passengers," says Valentino Varese, president of NMotion Medical Transportation.NMotion Medical Transportation acts as a broker of happiness for passengers, clients, and the government through its tech-efficient, quality, and timely services, upping the standard of care for NEMT passengers. A trustworthy name in the NEMT industry, healthcare providers can confidently turn to NMotion Medical Transportation for all their transportation needs. Customers vouch for us because of the quality of our vehicles, equipment, and drivers, who receive top-notch training
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