6 JUNE - JULY 2025Behind the scenes of every successful healthcare encounter is a network that efficiently moves people and professionals. In Canada, where healthcare systems prioritize accessibility and continuity, healthcare staffing and non-emergency medical transportation (NEMT) have emerged as operational backbones supporting outpatient clinics, long-term care facilities and home-based services. While staffing ensures that licensed nurses, aides and specialists are where they need to be, NEMT services are enabling patients, especially those without private transport or public transit options, to arrive on time and receive consistent care.This combined focus improves care consistency and fosters stronger patient engagement. A well-coordinated model reduces wait times, enhances continuity of care and lowers system-wide costs associated with missed appointments and unfilled shifts. Digital transformation is playing a key role: cloud-based scheduling systems, real-time driver tracking, digital credentialing for staff and integrated patient portals are aligning the logistics of people and practitioners. Emerging trends include hybrid models where staffing agencies partner directly with NEMT providers, bundled service platforms and mobile command centers that centralize dispatch and workforce deployment. Collectively, these shifts are reshaping efficiency standards in community-driven and value-based care.This edition of Healthcare Business Review Canada explores how foundational systems like staffing, NEMT and supply chain management are evolving to support a more connected, patient-centered healthcare ecosystem.It features insights from Ernest Verdecia, director of transportation at Jackson Health System. He emphasizes that establishing clear protocols and professional standards in non-emergency hospital patient transportation is essential to ensure patient safety, efficient hospital operations and responsible use of healthcare resources. Ali Kheirandish, VP of supply chain contracting at U.S. Renal Care, highlights the urgent need to strengthen healthcare supply chain talent to meet the growing complexities of care delivery and system-wide demands in a rapidly evolving healthcare landscape.We hope this edition offers valuable perspective on the operational forces driving better healthcare delivery and inspires new approaches to integrated solutions that benefit both patients and providers.Let us know your thoughts!Alex D'souzaManaging Editoreditor@healthcarebusinessreview.comFuture-Proofing Healthcare Through Operational InnovationEDITORIALManaging EditorAlex D'souzaEditorial StaffAaron PaulGina ClumskyJoe PhillipJames SmithMark RobertYenny TurnerCopyright © 2025 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Email:sales@healthcarebusinessreview.comeditor@healthcarebusinessreview.commarketing@healthcarebusinessreview.comVisualizersVictor CruzEdwin PaulJUNE - JULY 2025, volume 08 - Issue 12 Published by ValleyMedia, Inc. (ISSN 2836-7030)To subscribe to Healthcare Business ReviewVisit www.healthcarebusinessreview.com Disclaimer: *Some of the Insights are based on our interviews with CIOs and CXOs
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