8 MARCH 2025Revolutionizing Healthcare with Technology and HumanityImana Mo Minard, Director of Nursing, Corewell Health East (formerly Beaumont Health)In a recent interview with Healthcare Business Review, Minard delves into the transformative impact of advanced technology on the healthcare industry. She highlights the advantages of innovations such as virtual immersion and Telesitter, and electronic medical records, underlining their potential to bolster patient safety, streamline processes, and address staffing challenges. Throughout her insights, Minard emphasizes the critical need to retain our human touch in this pivotal profession.WHAT IS A SIGNIFICANT CHALLENGE THAT YOU FACE IN YOUR ACUTE CARE HOSPITAL, AND HOW DOES IT RELATE TO THE LONG-TERM CARE INDUSTRY?Working in an acute care hospital presents unique challenges. One significant hurdle that I face pertains to long-term care - specifically, the process of placing patients into long-term care facilities. The insurance authorization process can be protracted, sometimes extending up to days, and we often find ourselves caught up in a web of strict criteria laid out by insurance companies.Such constraints, particularly when dealing with patients who urgently need care in a long-term facility, can cause severe bottlenecks. If we fail to streamline the process of patient placement, it adversely impacts hospital throughput. This issue escalates when we have patients awaiting transfer to external facilities occupying beds within our acute care hospital. The resulting backlog affects various areas of our operation, from our emergency departments and operating rooms to our catheterization (CATH) labs.Imana Mo Minard is a seasoned healthcare professional who has navigated various dimensions of medical and healthcare services during her over 20 years in the industry. Her journey in healthcare commenced as a paramedic with the Detroit Fire Department EMS. Concurrently, she extended her knowledge and skill set by qualifying as a nurse.After over a decade with the EMS, Minard embarked on her nursing career in the ER at Detroit Medical Center. Proving her mettle, she moved up the ranks, first serving as a supervisor, then manager, and finally as the Administrative Director, overseeing ERs at three significant hospitals and an observation unit.Post nearly a decade with Detroit Medical Center, Minard transitioned to Beaumont Health, which later merged to form Corewell Health East. At present, Minard is at the helm of the entire East Farmington Hills location, managing a multitude of departments including the Emergency Center, Outpatient Center, medical-surgical units, hemodialysis department, IV team, PICC nurses, and the floating pool.Imana Mo MinardIN MY OPINION
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