6 MAY - 2022Alex D'souzaManaging Editoreditor@healthcarebusinessreview.comTraditionally, the path for a patient to the physician was straight through their door. But that's not the case today. Before approaching a physician,consumers often self-diagnose or check out provider websites and ratings currently. Although some patients immediately reach for the phone to call the appointment line, many start this journey online through the provider's appointment engine, the patient's online medical portal, or even via a mobile app.Thus, the healthcare realm will increasingly need services from BPO and revenue cycle management (RCM) companies to train their staff on technical knowledge as they can never compromise on quality standards.Notably, workflow automation helps collate and coordinate workflows in the healthcare outsourcing space. Automation can improve front office productivity and reduce many caregiver and administrator pain points,from high-speed scanning of paper claims to reducing mundane and repetitive tasks. Even without sophisticated artificial intelligence, workflow automation still strips away and eases some of the most fundamental processes. Once healthcare systems see this initial value, they will find ways to leverage workflow automation on a deeper level via robotic process automation and bot orchestrations. As we advance, it will make healthcare services more financially viable.In this edition of Healthcare Business Review, we bring you the story of some of the leading BPO and RCM outsourcing companies that deliver the best outcomes for their clients. This edition also offers a combination of thought leadership articles from subject matter experts and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the right assistance in choosing the BPO and RCM outsourcing company that fits your business requirements.Let us know your thoughts!Increasing Popularity of Outsourcing in HealthcareEditorialManaging EditorAlex D'souzaEditorial StaffAaron PaulJoe PhillipJames SmithMark RobertVisualizerCopyright © 2022 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.May - 15 - 2022, volume 05 - Issue 07 Published by ValleyMedia, Inc. To subscribe to Healthcare Business ReviewVisit www.healthcarebusinessreview.com Email:sales@healthcarebusinessreview.comeditor@healthcarebusinessreview.commarketing@healthcarebusinessreview.comImmanuelRonald DonovanSalesRich Gonsalves rich@healthcarebusinessreview.comDisclaimer: *Some of the Insights are based on our interviews with CIOs and CXOs
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