8 MAY - 2023At MetroPlusHealth, we are all about diversity. This includes the diversity of care, service, geography, and staff. Our senior leadership comprises 65% women and is diverse, like the communities we serve. We are known for our workforce diversity, which resonates with people and motivates them to apply. I joined the Human Resources department as Director of Recruitment, at MetroPlusHealth, NewYork City's affordable, high-quality health insurance plan, in March 2020 ­ right before the City completely shutdown. Not knowing how long this would last, my team had to prepare for the unexpected.During the first few months, we saw the beginning of New York City's healthcare system go through the COVID-19 pandemic, which led to an overwhelming number of patients and the struggle to find personnel. Our team focused on helping the hospital system recruit volunteer doctors, specialty nurses, and respiratory therapists nationwide to help cope with this dire healthcare staffing shortage.Eventually, MetroPlusHealth needed to recruit its own workforce, but the pandemic caused a new issue ­ the significant disruption in America's labor force known as The Great Resignation. Employees experienced the convenience and feasibility of working from home during the lockdown. The added benefits of spending more time with loved ones and being able to prioritize a work/life balance empowered personnel to resign en masse. Since then, businesses like MetroPlusHealth have faced higher attrition rates due to employees' personal preferences for remote working, among other factors. The importance of diversity in the health care industry ­ recruit, promote, and retainBy Carlos Cabrera, Director of Recruitment, MetroPlusHealthCarlos CabreraIN MY OPINION
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