8 MAY 2024The COVID-19 pandemic catapulted challenges upon challenges onto healthcare providers across many disciplines. The sheer acuity and volume of patients needing good, compassionate care in New York City created clinical and operational issues across hospitals and staff. Critical care spaces traditionally hummed with an organized rhythm of monitors and alarms amid healing were transformed into tenements of critically ill patients surrounded by cacophonous chaos. In recent years, particularly in light of the pandemic, nursing and other healthcare professions have been plagued with compassion fatigue and care burnout.Like many nurses before me, I first built my career at the bedside and eventually grew into leadership roles in the Emergency Department and Intensive Care Units. I was constantly exposed to high acuity and stressful conditions throughout this time. I prided myself on taking extra measures for my patients, their families, and the nursing team. However, I was not immune to burnout. I understand all too well how debilitating and difficult it can be to fight and work through burnout-related exhaustion. The sheer weight almost drove me to leave nursing altogether. As I continue my career as a nurse leader and critical care nurse, one of my areas of focus is building, maintaining, and developing a team. Leading critical care nurses across different areas at a large Level 1 academic center in one of the most renowned cities in the world, I appreciate the nuances of each specialty and the various dynamics that come from working in each area. I often reflect on what makes someone a good nurse--a good teammate. What motivates someone to do the right thing every time? This question led me to reflect on the words of Dr. Martin Luther King Jr., "Time is always right to do what's right." But what innately motivates someone to do this when battling fatigue and exhaustion?But how do nurses and other caretakers who dedicate their profession to the art of caring overcome the insidious pandemic of care burnout? Resiliency became the area of focus for my graduate studies. Resiliency is the ability to adjust to challenges while maintaining a positive sense of control. Without adversity, there is no resiliency. But how does one build resiliency? The Power of CaringBy Stephanie Lee, MSN, RN, CCRN, Associate Director of Nursing, Critical Care, New York City Health and Hospitals Bellevue Hospital CenterStephanie LeeIN MY OPINION
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