9 MAY 2024and molecular biology as important tools for increasing emergency response capacity.Considering the changes in the population's lifestyle and consumption, increased life expectancy, increasingly scarce resources, and the demands imposed by the market, clinical laboratories must be prepared for the very near future. With this regard, it is essential to increase operational efficiency with an eye on long-term results, establishing pillars, targets, and indicators to monitor performance and detect opportunities for continuous improvement. From my point of view, I see seven essential aspects to consider that strongly corroborate increasing the operational efficiency of your laboratory medicine company:1. EFFICIENT PROCESS MANAGEMENTProcess management impacts and controls what is being produced and offered to the end customer.Managing processes allows the company to promote continuous improvement in line with its strategies and objectives, optimizing costs, time and resources, increasing customer satisfaction and business sustainability.2. DATA-BASED MANAGEMENTMaking quick and assertive decisions guarantees a company's financial success. This is possible when management is based on concrete data. Standardizing procedures and defining strategic and technical indicators optimizes the management of different laboratory processes, helps implement corrective and preventive measures, and monitors the effectiveness of the actions taken.3. DIGITALIZATIONThe benefits of digital health go beyond primary care and medical teleconsultations. As part of the health chain, laboratory medicine needs to keep up with advances in digital health, transforming the patient experience, collaborating in integrative medicine, facilitating access to tests faster and more assertively, and creating new products and services. 4. INTEROPERABILITY OF SYSTEMSInteroperability enables the consolidation of information, a comprehensive view of the patient, and consequently, more efficient care with gains for the institution, the healthcare professional, and the patient. Although the concept is simple, the practice is a huge challenge due to the lack of standardization, unstructured data, and information security.5. INVESTING IN INNOVATIONInnovation is essential for survival in today's market and the long-term sustainability of the business. Due to the high costs, evaluating the investment very carefully is important. The innovation to be considered must really impact quality, clinical effectiveness, and waste mitigation. 6. HUMANIZED, PERSON-CENTERED CAREPatients increasingly take an active role in their healthcare decisions and expect personalized care that respects their values and preferences. Investing in humanized care in the clinical analysis laboratory is essential to building a promising future in the health area. In this sense, with the growing appreciation of the patient experience, it is a significant competitive differentiator.7. TEAM TRAINING, QUALIFICATION AND MOTIVATIONGiven today's rapid and impactful transformations, contemporary work processes demand qualified and innovative professionals. A culture of continuous learning can encourage people to leave their comfort zone and enable them to change their mindset. "A high-value health system for users enhances the patient experience, improves the population's health status, and optimizes costs and resources. The most efficient services can significantly reduce waste, gain competitiveness, grow more consistently, improve their competitiveness, improve the quality of care, and thus impact clinical outcomes. " WITH THE INCREASING DEMOCRATIZATION OF INFORMATION AND COMPETITIVENESS, LABOWRATORIES HAVE HAD TO WORK ON STRATEGIES TO DIFFERENTIATE THEMSELVES AND IMPROVE EFFICIENCY
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