19 SEP - OCT, 2020manage an insurance claim from its filing through to the end of the billing process. And the partnership does not end there. Health Revenue 360's team constantly supports practices to help them maximize revenue and improve operational efficiency. And, in doing so, Health Revenue 360, LLC becomes a seamless extension of its client's practice.From the healthcare compliance perspective, Health Revenue 360, LLC is always on the constant lookout for the ever-changing regulations and guidelines to help its clients stay one step ahead of the compliance curve. "We teach healthcare providers about the evolving guidelines," says Kimberly. Additionally, the company is proud of its American Academy of Professional Coders (AAPC) and the American Health Information Management Association (AHIMA) certifications enabling it to cover every aspect of its clients' compliance needs. While implementing these solutions and services, Health Revenue 360, LLC also ensures a disruption-free environment for its clients as they are customized (by Health Revenue 360, LLC's experts) keeping healthcare providers' needs in mind. "Our motto is to make our solution fit for our clients versus them having to fit into our processes," says Kimberly.To explain how this approach helps Health Revenue 360, LLC optimize its client's revenue cycle, Kimberly shares an instance. A healthcare provider was struggling explicitly with denial management. The approvals were not getting processed by the payer due to the error in the medical coding process resulting in incorrect enrollment of the claims. Kimberly says, "They needed a different approach for their medical coding process." With its medical billing and coding know-how, Health Revenue 360, LLC improved their claim filing and management process. In doing so, Health Revenue 360, LLC helped the client re-open the rejected claims, and within 30 days, 25 percent of the outstanding denials were collected, some of the claims were almost a year old--"which is huge," comments Kimberly. "And we are still guiding them with their claims and denial management." Such success stories are a testament to Health Revenue 360, LLC's expertise in the RCM space. Even on the technological front, Health Revenue 360 is always pushing its limits and thinking outside the box. "We want to reach our maximum potential," says Kim Stevens, Director of Sales and Marketing at Health Revenue 360, LLC. Recently, the company collaborated with a partner to work on a robotic process automation (RPA) project. The partner needed Health Revenue 360, LLC's expertise in the RCM space to create a program designed to gather claims status quickly. Although it was Health Revenue 360, LLC's first endeavor to leverage RPA for claims processing, the collaboration bore impressive outcomes within a matter of two weeks. The result: a robot was built that could help its user pull out specific claims data in a matter of seconds with no calls or contact with the Payer.These proven capabilities have made Health Revenue 360, LLC an RCM market leader today. The company is all geared up to learn new things and plan ahead for what's coming in the future. "For us, the sky's the limit," concludes Kim.
< Page 9 | Page 11 >