8 SEPTEMBER - OCTOBER 2025IN MY OPINIONLaboratory Medicine: Efficiency as a Critical Factor for Market SurvivalBy Justine Montalvão, Team Leader Enterprise Services Consulting LAM, Siemens HealthineersW orking in the Brazilian labor ator y m e d i c in e market for just over 20 years, I have witnessed several transformations in the sector. I've seen laboratories of all sizes, from small to large, and some aspects were common to most of them at the beginning of the 2000s, when I started my career in a multinational company: very sectorized environments, with little automation, many employees, poorly standardized processes and deadlines for delivering results that would certainly be considered unacceptable today. In addition, the number of manual tasks, from manually identifying collection tubes to paperwork maps and typing up results one by one, made the environment very prone to errors.With the increasing democratization of information and competitiveness, laboratories have had to work on strategies to differentiate themselves and improve efficiency. The last 15 years have been marked by a search for positioning vis-à-vis the end customer, consolidations between Justine Montalvão
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