BIG Inventory
Setting a Benchmark of Excellence in Optimizing Inventories

Balancing the demand and supply of medical equipment in a hospital is tedious, often necessitating large inventory management to preclude sudden shortages. But beneath this considerable stockpile, a prudent optimization process must be at play to ensure cost control guaranteeing supplies are neither excessive nor insufficient.

BIG Inventory is a key player in this area.

Using its unique software, Bringing Employees, Resources, and Technology to Hospital Audits (BERTHA), along with on-the-ground services, BIG Inventory helps hospitals get a clear picture of their medical supplies. It shows not only what they have but where it is, down to the exact shelf. This detailed information helps hospitals figure out what they have too much of and what they could use more efficiently.

While the software is indeed vital to inventory management, what sets BIG Inventory apart is the strategic deployment of an on-site project manager leading a trained on-site team of specialists. These specialists scan and capture all essential data from the clients’ item master or PIO records and serve as the human element in a technology-driven process. Once the data is examined to exclude duplications, packaging string errors, or other inconsistencies, it is transferred to BERTHA’s cloud server in real time.

A dedicated quality assurance (QA) monitoring officer then reviews each entry within the backend systems, focusing on details like units of measure and pricing. Should any discrepancies arise or items not match the clients’ item master, they are promptly flagged, and the on-site project manager is queried for validation. This helps BIG Inventory proactively identify and rectify errors and potential problems before they manifest into larger issues.

This synergistic real-time monitoring and validation approach also enables BIG Inventory to deliver reports to clients within a staggering 3 to 5 business days, a timeline vastly superior to the several weeks or even months taken by competitors. Following the submission of the final report, BIG Inventory offers a 30-day review window for clients to assess the report, make any necessary adjustments, or seek clarification as needed. It also conducts instructive webinars to train hospital staff in maximizing the utility of these reports.

“Our employees, deployed at clients’ locations and facilities across the U.S., enrich every engagement with their in-depth knowledge of products, equipment, and other critical factors essential for optimizing a medical facility’s supply chain,” says Chuck Phillips, president and CEO of BIG Inventory.

A special mention goes to Beth Phillips, VP of Operations and COO, who is at the heart of BIG Inventory’s operational triumph. Coordinating the team’s efforts, overseeing training, ensuring compliance with industry standards, and working in tandem with the QA monitoring officer to execute rigorous quality checks are part of her broad responsibilities. Phillips’ leadership and hands-on approach significantly enhance the firm’s capacity to deliver top-tie solutions at highly competitive value points.

A clear illustration of its efficacy in inventory management came from collaborating with a medical facility. Tasked with managing the inventory of the client’s sizable Cath lab, BIG Inventory faced a considerable challenge. The client had been dissatisfied with other service providers, and when attempting to handle the task in-house, a painstaking data entry process consumed an astounding 414 working hours.

Seizing the opportunity, BIG Inventory commenced the task and completed it in just under six hours. This achievement allowed the client to utilize available resources to their fullest potential, fostering a more streamlined supply chain management process.

The key to such success stories lies in its commitment to providing accurate, efficient, and cost-effective physical inventory management services. BIG Inventory’s sustained growth can also be attributed to a strong reputation built on word-of-mouth recommendations and the loyalty of its customers, positioning it as the go-to partner for effective inventory management.

When hospital inventory supplies account for as much as 25 to 40 percent of the hospital’s budget, BIG Inventory is delivering on its promise of making inventory management smooth and efficient.