CommuniD
Bridging the Gap between End Users and Solutions

CommuniD, a specialised marketing agency catering to the medical device industry, was established by Elvio Gramignano, a seasoned leader with over three decades of experience in the intricate fields of in vitro diagnostics (IVD), orthopaedics, robotics and neuromodulation. The company emerged in response to escalating commercial costs, heightened pricing pressures, and the demand for a modernized approach to market engagement in the medical device sector. CommuniD redefines the communication and the sales process for medical devices and solutions by crafting sustainable, digitally-augmented commercial strategies, aiming to help start-ups and small to medium-sized companies thrive in this evolving market.

“We are more than a digital marketing agency; we are a specialised partner committed to navigating the complexities of the medtech sector and driving success for our clients,” says Elvio Gramignano, founder of CommuniD.

The years 2020 to 2023 were a period of global upheaval, emphasising the need for a digital overhaul within the medtech sector. During this time, physician behavior and expectations transformed, leading to a more favorable view of multichannel engagement. Accelerated by regulatory modifications, this period shed light on a new direction for the industry, advocating for a digital approach in healthcare professional (HCP) engagement. CommuniD is leading the charge by transforming the sales process of medical devices and solutions through a ‘hybrid model’. The model combines traditional and digital engagement methods, aligning with healthcare professionals’ (HCPs) evolving preferences for a multichannel communication strategy and significantly driving efficiency.

By bridging the gap between healthcare solutions and their users—whether patients or healthcare professionals—CommuniD positions its clients at the vanguard of the industry’s digital age.

CommuniD adeptly meets the industry’s growing demand for enhanced commercial productivity approach by integrating remote sales representatives into an omnichannel strategy that leverages social media, email and phone interactions.

CommuniD is also leading the charge in the digital and patient-centric future of the medtech industry through cutting-edge brand development, data-driven marketing strategies and customised digital campaigns to allow the patients to be aware of new and innovative solutions and connect with physicians who are mastering these solutions. It intricately crafts each campaign, strategy and content to boost its client’s sales outcomes. This approach is underpinned by the agency’s thorough awareness of the medical device market’s unique characteristics, which is defined by highly regulated environment, high-value transactions and a sophisticated target audience. This insightful comprehension significantly shapes CommuniD’s approach to social media, advertising and SEO, setting it apart from standard marketing practices.

A notable example of CommuniD’s innovative strategies is when it assisted a client proposing an innovative solution for amputees to address the inefficiency of traditional socket prostheses that for many patients may lead to patient mobility issues. These efforts have proven successful, with the campaign connecting three to five amputees with surgeons each month to evaluate with them their feasibility for this option. Another example illustrating the impact of enhanced visibility involves a technology company catering to orthopedic surgeons. Over a span of six months, the monthly views of their LinkedIn posts surged from a few thousand to a consistent 40,000. This remarkable increase in visibility has significantly boosted the company’s business, demonstrating the tangible benefits of strategic online engagement.

The foundation of CommuniD’s success is its team’s in-depth expertise, comprising executives and specialists in communications, social media and paid advertising. Gramignano’s extensive experience, along with the executive team’s collective wisdom, positions CommuniD as a leader steering the medical device sector toward a future marked by digital integration and patient-centric solutions.