Concertium

Compliance plays a vital role in safeguarding the security and privacy of patient information within the healthcare industry. However, in the face of an ever-evolving threat landscape, security parameters cannot be confined to a mere compliance checklist; they should be embraced as a pervasive mindset throughout all operational aspects.

By promoting a proactive mindset, Concertium—a full-service cyber and managed security services provider—helps its healthcare clients instill a collective understanding and commitment to security practices throughout their organization. It takes a more holistic approach that provides clients evolving protection against emerging threats. By educating clients and their employees in safeguarding sensitive information and mitigating potential risks, Concertium assists clients in building resilience and maintaining the trust of patients and stakeholders alike.

The security-first culture is complemented by Concertium’s Shield Watch Security Suite, a thoughtfully curated set of solutions. By leveraging this suite, clients can establish a robust baseline security posture that empowers them to effectively withstand and address potential threats.

“Our goal is to empower clients to develop a strong and resilient security foundation that goes beyond technology alone, ensuring paramount protection for their sensitive data,” Carren Rieger, CEO of Concertium.

In this pursuit, Concertium is actively tackling some of the unique challenges faced by the healthcare industry today, including the demand for innovative prevention and treatment methods, a nationwide staffing crisis, escalating expenses, and the complexity of adhering to evolving regulations.

With healthcare guidelines transitioning into compliance regulations in most states by 2025, healthcare organizations are encountering increasing difficulties keeping up with a rapidly changing landscape.

Concertium tackles these challenges by prioritizing the construction of a flexible and secure foundation. By doing so, compliance controls are seamlessly integrated into the core foundational layers, maximizing their investment and the effectiveness of the technology solutions they deploy. With the added support of the Shield Watch Security Suite, healthcare organizations can focus on their core competencies while having the peace of mind that their security foundation remains adaptable to embrace emerging technologies. This approach alleviates concerns about potential threats and ensures that organizations can confidently navigate the evolving landscape of healthcare cybersecurity.

Whether complying with frameworks like HIPAA, HITRUST, PCI, or an organization’s commitment to safeguarding their data, Concertium collaborates closely with its clients to curate the optimal security solution. Its dedicated teams proactively monitor their environments around the clock, ensuring security incidents are swiftly and effectively addressed, even during late hours.

Recently, in an initial engagement with a customer, Concertium conducted a comprehensive HIPAA assessment that is required by all healthcare business associate (BA) providers. It assessed and reviewed their risk based on their operating procedures, infrastructure, and security protocols to ensure the integrity of the PHI. During this assessment, it identified numerous deficiencies that were inclusive of due to lack of visibility, use of personal devices to where the PHI was being actively protected, absence of corporate governing policy, and ineffective security protocols.

Concertium provided a resolution path with milestones to remediate those deficiencies that met their business and budget requirements. During the remediation process, the customer was acquired by a larger healthcare BA, where Concertium then also able to knowledgeably assist in their M&A process to identify any potential vulnerability gaps and operational efficiencies during the acquisition, as well as ensure they were protecting PHI and implementing the appropriate internal corporate governance controls. This resulted the client to meet business associate agreement (BAA) compliance requirements, effectively protect their PHI, and go through a secure M&A transaction.

A key factor that sets Concertium apart from traditional MSPs or MSSPs is that they have the end-to-end capability and professional expertise to address both IT infrastructure and data security within organizations. From consulting and management to execution and ongoing monitoring, they are committed to developing a handson partnership to seamlessly orchestrate the strategic advisement, technology, and services required to best deliver a solution tailored to their clients’ unique business needs.