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Secret Ingredient: Nurse Leaders

Healthcare Business Review

Colton Miller-Houghton, Director of Acute Care Services/ Interim Emergency Services Director, Centura Health
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In the post-pandemic healthcare frontier, nursing leaders play an even more vital role in shaping the delivery of patient care, driving innovation, and fostering a culture of compassion and excellence within their teams. Being a nursing leader is not only about managing resources and overseeing operations; it is a calling that requires a unique blend of clinical expertise, emotional intelligence, and strong leadership skills. Nursing leaders are more than just supervisors; they are mentors, advocates, and change agents. They lead by example and inspire their teams to excel in patient care, fostering a sense of camaraderie and collaboration among nurses and other healthcare professionals.


As we have begun facing different head-wins: decreased reimbursement, supply chain snafus, and increased cost of labor, healthcare leaders need a secret ingredient to aid in their success. They need a tailwind that will help them navigate the deluge of these challenges. That tailwind will help steer healthcare leaders' lives with effective nurse leaders. Effective nurse leaders can enhance and truly make the culture of the work environment.


“These leaders are the backbone of the healthcare system, inspiring their teams to provide exceptional patient care and driving positive change in the ever-evolving landscape of healthcare.”


One of the largest headwinds includes nursing shortages, increased costs of labor, and other personnel issues. One third of nurses polled expressed an interest in leaving their current positions. One of the most polled reasons for leaving is not feeling valued by the organization. Inadequate pay is the second leading cause for RNs leaving their current position. Both motivators are calls to nursing leaders at the local level (managers, charges) and at the senior level (directors, executives) to act. These calls can easily be answered by the nurse leaders to help support nurses. 


The local leaders have the greatest impact on recognition, culture, value, and workplace satisfaction. The senior nurse leaders have an onus to help advocate for competitive salaries and by supporting the local leaders by listening and enacting supportive measures to help with workplace satisfaction and engagement, they should be removing the barriers that the local leaders bring up.


The staggering stats show how and why having effective nurse leaders is imperative for the future of healthcare. The average cost of one staff RN is over 52,000 dollars. Each percent change in RN turnover will either cost or save an institution over 380,000. And while we continue to have other financial hard times having the nurses there to care for the patients is essential. Not only does having effective nurse leaders improve the workplace and decrease the RN turnover rate, but this also is financially smart for the organizations. We, as healthcare leaders, regardless of our title, are here to improve the care for our patients and the communities that we serve. We accomplish these goals by supporting our people doing the work.


Being a nursing leader is a journey of dedication, empathy, and continuous learning. These leaders are the backbone of the healthcare system, inspiring their teams to provide exceptional patient care and driving positive change in the ever-evolving landscape of healthcare. Through effective communication, compassionate leadership, and a commitment to growth, nursing leaders pave the way for a brighter and more compassionate future in healthcare. We must continue to support these incredibly brave nurse leaders as they continue to forge the way, as they are the secret ingredient for our future success.


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