ENT Partners
A Consultative Approach to Practice Management

Private practice physicians work independently and oftentimes with minimal help, but they can benefit significantly by streamlining their administrative operations. While this can be challenging and costly, there is a way to get all the expert help needed to allow a practice to grow and develop to its full potential.

Physician Practice Management Companies (PPMCs) like ENT Partners makes this possible, by deploying a team of specialists in different executive and administrative roles to support multiple private practices.

ENT Partners offers a partnership opportunity by providing private practice physicians access to experts specializing in various areas, including marketing, human resources, compliance, information technology, revenue cycle management, succession planning, and physician recruitment. At its core, the company is committed to supporting physicians who provide comprehensive ENT patient care and growing practices, while allowing them to maintain clinical autonomy. ENT Partners exists to protect the private practice physician from the headwinds facing healthcare, the increasing burdens and costs of administration and challenges of staffing and running the day-to-day operations.

ENT Partners offers a flexible partnership model to work with ENT and sleep specialists. They supplement private practice physicians with a team of proven healthcare experts who know how to support physicians and their management teams. The management team has over 100 years of combined experience in multi-site healthcare operations.

ENT Partners has a record of increasing private practice efficiencies by approximately 30 percent within 12 months by addressing the key issues in the revenue cycle departments; specifically billing, coding and accounts receivables practices. While most practices are aware that there are bottlenecks in their administrative processes, they most often do not have the means to address them, and that makes a partnership with ENT Partners extremely valuable.

This is backed up by the company’s value proposition. “Our value proposition is our ability to share a team of experts across multiple practices that lack the resources to be able to afford that level of skill and expertise. We want to provide a similar level of executive management expertise to our physician partners that they provide in medical care to their patients on a daily basis,” says Jim Feinstein, CEO of ENT Partners.

The PPMC model enables ENT Partners to facilitate a practice growth cycle, beginning with unwavering attention to patient satisfaction achieved by hassle-free administration and quick problem-solving. This also translates into better employee engagement. With happy patients and engaged employees, the physicians are also satisfied. They don’t have to deal with frustrated employees or complaints from patients, which hamper their productivity. Physicians can focus on seeing patients and fostering a positive work culture. The PPMC model offers a win-win-win situation for all parties involved; patients, physicians and investors.

ENT Partners also handles the patient education and marketing side of the practice. What many private practice physicians are missing out on is the chance to manage their reputation online due to the absence of a concerted marketing effort. In this day and age, having a comprehensive reputation management system that helps with Net Promoter Scores and handling of online reviews can make a practice stand out. ENT Partners reaches out and gathers feedback from patients after every visit, which is then shared with management teams so that any potential or existing issues can be dealt with in a timely manner and this is a small part of the overall marketing function and support that ENT Partners provides to partners.

ENT Partners offers a flexible partnerships model, understanding each physician, practice and market is unique. One model is focused on private practice development and owners who want to develop their practice beyond what they could do on their own. Another example focuses on retiring physicians without a transition or a succession plan. ENT Partners helps them ease into retirement without having to worry about what will happen to the patients and the practice after they retire.

Recently, ENT Partners announced a partnership with Proponent ENT–– a leading practice offering the full armamentarium of ENT services and the highest quality of care. Steering ahead, it is focused on rapidly scaling its operation and offering more service lines, more new technologies, and employing more specialists to continue to meet the needs of its partners in practice. Presently, ENT Partners has partnered with six practices and plans to close on 2-3 more relationships before the end of the second quarter in 2023.