Fluent Motion Inc.
The Workplace Health and Safety Consulting Expert

A robust health and safety culture is paramount for organizations to maximize productivity and ensure long-term success. Given the growing risk of workplace injuries, the need is to embrace a holistic, proactive approach to safety best practices.

Fluent Motion is a steadfast ally for companies across industries, helping them integrate health and safety practices to promote workplace wellness. Its decades of professional consulting experience empowers organizations to comply with environmental health and safety (EHS) standards and maintain a good safety record. The tailored, comprehensive services range from EHS consulting and human resources to employee training, auditing, healthcare and disability management.

“We are a ‘trusted advisor’ for clients around the globe, enabling them to preserve and improve the quality of human life by reaching their full potential and creating a sustainable environment for generations that follow,” says Jennifer Pereira, president and CEO of Fluent Motion.

SETTING THE WHEELS OF HEALTH AND SAFETY INTO MOTION

Pereira’s indomitable passion for promoting employee safety is key to delivering purposeful, result-driven services. A renowned kinesiologist with extensive experience, she witnessed first-hand the frustration of patients receiving ineffective treatments for workplace injuries.

Establishing Fluent Motion to offer personalized healthcare services, she helped patients safely and quickly return to work. Those successes inspired employers looking for effective, comprehensive approaches to employee safety to seek solutions from Fluent Motion.

Enthusiasm to create safer workplaces is at the heart of its comprehensive services. Tangible results are delivered through Workplace Hazardous Materials Information System training, a return-to-work (RTW) program and workplace wellness strategies. It works closely with clients to develop policies and procedures, implement them, and train employees.

In the event of a workplace injury, Fluent Motion acts as a mediator between employers and employees, skillfully managing the situation. Its team guides client HR departments to comply with Ministry of Labor standards and develop and implement a comprehensive RTW policy to support injured workers. They help affected workers stay connected with their employer until their return and coordinate with regulatory bodies to facilitate the continued payment of employee funds throughout the medical leave. With Fluent Motion’s support, employees can return to work in shorter timeframes.

On one occasion, the team partnered with a client who faced challenges helping an employee with multiple health issues return to work after a two-year medical leave. Due to a lack of communication, the employer planned to onboard a substitute for the role.

Fluent Motion took over management of their RTW procedures and communicated with the employee every week about important aspects such as health check-ups. This allowed the employee to develop a trusting relationship with the team and positively respond to the RTW proposal. The employee returned to work on a bi-weekly basis, gradually extending it to full-time while excelling in his role. The team showcased its true partnership spirit by guiding the client in the right direction and delivering results in six months.

Fluent Motion provides clients with deep insights into workplace injuries that can potentially resurface, as many are not eradicated at the base level. Clients often lack a systematic procedure, employee training or regulatory knowledge to delve into the problem’s root cause. The team helps them comply with regulations relevant to them by presenting the latest information through educational programs and seminars. Equally impressive are its quality assurance and audit services, including ISO 14001, ISO 9001, and ISO 13485, which help clients keep pace with changes in the EHS, quality, recycling and business environments.

The team has assisted many community organizations in developing their internal training systems for employees.

Fluent Motion extends its value proposition to industrial and construction companies. For construction clients, the team makes it a point to be on-site throughout the construction period, guiding and training contractors to ensure safe working conditions and drive greater efficiencies. The safety culture is reinforced through toolbox talks held every morning. It also manages multi-trades involving multiple vendors and maintains regular communication with workers and clients.

“We are a one-stop destination for all client needs, maximizing efficiencies by reducing touchpoints involved in coordinating with multiple service providers,” says Pereira.

CUSTOMER-CENTRICITY AT THE CORE

Distinguishing Fluent Motion is its ability to listen intently to client challenges and provide a tailored path to success. Gaining a deep understanding of their core values, work ethics, and culture and aligning with them are critical to delivering impactful services.

Through a multi-directional approach to employee health and safety, focused on all areas of impact, it precisely understands a client’s operational ecosystem.

Considering factors contributing to their challenge statements, Fluent Motion comes up with a plan. Through a comprehensive service model, it takes into account client concerns, including budgetary constraints, and offers services to meet their needs.

Making their concerns its own, it goes the extra mile and draws upon its powerful network to find solutions to the most challenging problems. At Fluent Motion, it isn’t about a business transaction but fostering client partnerships that stand the test of time. Clients leverage its 22 years of industry experience to resolve challenges.

Impressed with its elite customer service and benefits, most organizations express their loyalty by turning into long-term clients.

“We show them the route to success and maximize their ROIs,” says Pereira.

When mutually respectful relationships are built with clients, trust inspires repeat business. Executives transitioning careers often recommend Fluent Motion’s services in their new workplace.

THOUGHT LEADERSHIP: THE SECRET OF SUCCESS

Under the hood of Fluent Motion’s service excellence is Pereira’s thought leadership, guiding a team of certified consultants with industry experience gained from working with organizations of all sizes. To uphold its excellent service standards, employee skills are honed through constant training. A lifelong learner, Pereira values and supports the ongoing professional development of her team.

She is guided by the notion that being a leader in the industry is not just about doing well in business but realizing and respecting that the community is one of the pillars of support. She encourages her team to volunteer at community organizations and give back to society.

Steering ahead, Fluent Motion is poised to stand synonymous with trust and excellence through its bespoke, holistic services. The right blend of expertise and customer-centric business ethos has positioned it as an invaluable partner for clients seeking to fortify employee health and safety.