GlattHealth Consulting Group
The Strategic Partner for Home Care Agencies

Steering through the checkpoints established by federal, state and local laws and guidelines is crucial for home care service agencies. With one such checkpoint, a home care agency faced the threat of closure after a New York State Department of Health survey revealed significant issues. To salvage its operations, the company sought assistance from the GlattHealth Consulting Group.

The New York-based healthcare consulting group goes beyond being a traditional consulting firm that assists clients with operational affairs or strategic planning. It exclusively focuses on the home care sector to simplify the complexities of healthcare regulatory reporting, documentation and compliance. Its services encompass report preparation and filing, grant writing, ensuring compliance with regulatory bodies and facilitating brokerage services in mergers and acquisitions.

Answering to the agency’s need, the GlattHealth team collaborated closely to understand their challenges. It communicated with the Department of Health to get the required information and crafted a corrective action plan. Implementing the amendments, the team successfully preserved the client’s license and secured their business’ future. “Utilizing our knowledge and experience within the home care industry, when we work with a client, we try to put ourselves into their shoes. Deep understanding of their business is vital for us to meet their needs,” says Mordechai Wolhendler, CEO.

After spending years on the operational side of the industry and examining initial submissions made by consulting companies, Wolhendler identified a clear lack of understanding of clients’ needs and a significant dearth of high-quality consulting services. This realization prompted him to join forces with like-minded individuals, leading to the genesis of the GlattHealth group.

The company has organized its consulting operations in three key areas. The first is submissions of various types of paperwork, such as licensure applications, filings, annual reporting, grant writing and waiver program applications.

Clients outsource the documentation process to GlattHealth, which then completes it and follows up on the process. For instance, opening a new agency involves state-to-state variations in licensure regulations. When someone wants to do so, the consulting group handles tasks according to each state’s specific rules. If any existing provider is looking to expand into different states or counties, it assists them in obtaining licenses for various locations.

The second area of expertise is compliance. GlattHealth works with agencies to ensure they have the right policies and procedures in place. It also provides assistance if agencies face audits or citations, helping create correction plans and promptly updating policies to reflect regulatory changes.

The third offering involves brokerage representation during mergers and acquisitions. GlattHealth acts as a buyer’s or seller’s broker in a transaction, in addition to offering due diligence services. Its team of industry specialists experienced in valuations and managing merger proceedings, acquisitions and other business expansion opportunities deliver the required support.

Glatthealth’s success as a broker stems from its deep industry knowledge. An agency that struggled to secure a sale despite engaging multiple brokers and entering agreements with potential buyers benefitted the most from this expertise. Leveraging its industry insight, Glatthealth identified the ideal strategic buyer and also provided assistance in organizing and presenting the agency’s documents, leading to successful deal closure.

Deeply connected to the local home care community, GlattHealth identified a significant need for a conference catering to the needs of home care executives in the Tri-State area. In 2022, it launched The Home Care Show!, a premier networking event for C-level executives of home care agencies. The event featured impactful educational seminars, roundtable discussions and valuable networking opportunities. Due to the program’s success, GlattHealth repeated the event in 2023 and is scheduled to host it again in September 2024.

Securing waivers and licenses, facilitating payments, guiding through the regulatory maze and providing guidance during mergers and acquisitions, GlattHealth Consulting Group offers all-round expert support for client success. It is a trusted compliance partner that home care agencies can depend on at every step in their operations.