Hydrogen Health
Paving the Path for the Future of Virtual Primary Care

Primary care providers deliver crucial continuous, and comprehensive care to patients. However, in today’s complex healthcare landscape, a considerable gap exists in primary care access, where over one-third of the insured population lacks ready access. Because of this primary care gap, many chronic conditions go undiagnosed and unmanaged, only to be treated further down the line when the patient has acute care needs. This has resulted in significant growth in emergency, urgent care, and specialty care utilization. Unfortunately, patients who choose to seek primary care have to endure cumbersome scheduling processes and 4-6 week-long waits to see a provider.

Hydrogen Health, a national virtual primary care solution provider built to provide consistent, high-quality virtual primary care, is transforming this paradigm by offering a complete suite of virtual care services to diagnose and treat hundreds of conditions from acute to preventive care.

Unlike other players in the industry that have digitized existing care processes built for the traditional fee-for-service system, Hydrogen Health has rebuilt its primary care practice from the ground up to make virtual care more efficient and easily accessible to patients. Its custom solutions foster ongoing engagement and provide an always-on healthcare safety net in the palm of your hand.

“We believe primary care is the cornerstone of improving health and reducing healthcare costs. We have translated this philosophy into our unique approach of bringing together holistic primary and urgent care that enables patients to manage most of their care needs on an ongoing basis. We do this by leveraging innovative technologies, especially AI, to create a personalized care path for members with a care team that’s always accessible to them,” states Peter Urbain, Chief Commercial Officer, Hydrogen Health.

Hydrogen Health engages populations effectively through its simple, easy-to-use, and personalized platform that allows patients to access care within minutes. The platform is a one-stop shop solution that puts patients in control of their care journey and allows them to seek and receive care in real-time through a simple user interface. Leveraging this offering, patients can do anything from refilling prescriptions to managing a health condition to seeking answers to any health-related questions they might have.

Hydrogen Health’s platform is a critical tool that puts the power back in the hands of patients. When they’re ready, they can schedule an annual wellness visit, get immediate care for an urgent condition, or discuss chronic care needs with a provider. In addition, providers can use the platform to order diagnostic tests and refer patients to brick-and-mortar specialists when required.

Hydrogen Health has uniquely blended AI, advanced reporting, secure text, video, and rigorous quality assurance to offer a user-friendly care pathway for millions of fully-insured and self-funded members. Hydrogen’s AI layer has been trained on millions of clinical records through Hydrogen Health’s partnerships in the U.S. and abroad. The health information gathered from these sources enables providers to offer higher-quality, personalized care to members while also increasing engagement through individual care plans and member outreach.

Combining the power of large data sets, artificial intelligence, machine learning, and deep learning models, Hydrogen Health has made a massive impact in virtual primary care delivering more primary care visits annually than the largest telehealth players in the market. It has improved access, reduced costs, and enhanced quality for more than eight million members and thousands of employers with access to its solution. Hydrogen Health will continue to expand its offerings and optimize its use of technology and human-driven care to reduce the total cost-of-care and increase patient engagement beyond the expectations of its clients and partners.