Managed Health
Rewriting The Rules Of Employee Benefits

Employee benefits are often touted as a key driver of workplace satisfaction, talent retention, and overall organizational success. However, businesses today find themselves at a crossroads, where employee benefits are increasingly expensive to maintain, while employee engagement with these benefits seems to be on the decline.

Managed Health, a forward-thinking healthcare provider, is pioneering a shift in this dynamic by offering a comprehensive program that prioritizes affordability, accessibility, and proactive care. By focusing on both employers and employees as key stakeholders, the company provides a flexible, tailored approach to meet the unique needs of diverse workforces.

At the helm of Managed Health are Mouhamet Seye, the founder and CEO, and Muriel Sherwood, the COO. Together, they have built a company that aims to reduce healthcare costs and enhance employee engagement by making healthcare benefits more understandable and easier to navigate.

A New Model for Healthcare Engagement

One of the main challenges Managed Health sets out to tackle is the widespread disengagement many employees have with their health insurance benefits. Studies have shown that about 50 percent of working Americans who have access to employer-sponsored healthcare benefits opt not to use them. This lack of engagement is often driven by the high costs associated with healthcare, both for employers and employees. The problem becomes even more pronounced for those who are underinsured, uninsured, or who face high out-of-pocket costs despite having insurance coverage.

Managed Health’s solution is a model that eliminates financial barriers to essential healthcare services by offering a program that costs employees nothing out of pocket for core services.

“We believe the key to improving healthcare engagement lies in making it affordable and accessible. Both the employer and employee stand to benefit from tax savings, while employees can access comprehensive healthcare without the worry of high co-pays or premiums,” says Seye.

The company’s offering includes free access to primary care, urgent care, specialist visits, and virtual healthcare, all at no additional cost to the employee.

This no-cost model stands in stark contrast to traditional health insurance plans, which often include significant premiums, deductibles, co-pays, and coinsurance. The goal of Managed Health is to provide employees with a full range of services, whether in person or virtually, without the usual financial burdens.

Sherwood emphasizes, “We’ve designed our program to address the core needs of employees, that is, access to preventive care and the ability to get the treatment they need without being burdened by high costs.”

A Comprehensive Wellness Strategy

A significant aspect of Managed Health’s mission is its emphasis on wellness as a cornerstone of employee engagement and healthcare. At the heart of this effort is Dr. Victor Kidd, Managed Health’s Chief Wellness Officer, who plays a critical role in shaping the company’s wellness programs and its broader approach to population health management. During our interview, Dr. Kidd provided a profound overview of how the wellness platform not only addresses immediate health concerns but also anticipates long-term population health trends.

Managed Health’s wellness strategy is built on the belief that healthcare should be proactive, not reactive. Dr. Kidd’s leadership has focused on developing programs that allow employees to engage in preventive care that can mitigate future health risks. The approach goes far beyond basic health screenings and medical checkups, emphasizing holistic well-being—spanning mental health, stress management, nutrition, fitness, and lifestyle choices.

Dr. Kidd explains, “Our wellness program is designed to identify health risks early—whether it’s chronic conditions or gaps in routine screenings—and to offer targeted interventions that not only improve individual health outcomes but also contribute to a healthier, more engaged workforce.”

Additionally, wellness incentives are built into the program, allowing employees to earn rewards for completing wellness milestones like routine screenings or engaging in fitness challenges. Dr. Kidd pointed out that this rewards system is not just about fostering a competitive spirit, but about encouraging long-term commitment to health.

A Focus on Flexibility and Customization

What truly sets Managed Health apart is its ability to tailor healthcare plans to the specific needs of each employer. Whether a company is looking to enhance an existing health plan or needs a more comprehensive solution, the company offers a flexible, customizable model that seamlessly fits into any existing benefits package.

“We take the time to understand our clients and their employee demographics,” explains Sherwood. “For example, if a company already provides a major medical plan but wants to add our in-person doctor visits to their offering, we’ll build a solution that complements their existing coverage. We provide all the necessary guides and resources in multiple languages to ensure employees fully understand what benefits are available to them.”

The emphasis on clarity is a key differentiator for Managed Health. Healthcare plans can often be confusing, especially when employees are faced with a multitude of different benefits and terms. To mitigate this challenge, Managed Health provides detailed guides, available in English, Spanish, Swahili, and French, to help employees navigate their benefits and make informed decisions. In addition, the company offers educational sessions during open enrollment periods to ensure employees understand the full scope of their healthcare options.

Data-Driven Insights for Smarter Healthcare

Managed Health’s innovative approach goes beyond providing healthcare services. It leverages data and technology to make the entire process more efficient for both employers and employees. By using predictive analytics, the company can forecast high-cost claims, identify at-risk populations, and intervene early to prevent costly medical issues from escalating. This data-driven strategy helps Managed Health deliver more effective healthcare services while keeping costs manageable for both employers and employees.

“We’ve adopted a comprehensive, tech-enabled solution that makes it easy for employees to engage with their healthcare benefits. Our mobile app gives employees direct access to schedule appointments, get prescriptions filled, and even access virtual healthcare services, all from the convenience of their smartphones,” says Seye.

The mobile platform is designed to be user-friendly and mobile-first, ensuring that employees can easily access the benefits available to them, regardless of where they work or their technological comfort level.

Engaging Employees with Proactive Care

Another standout feature of Managed Health’s model is its emphasis on preventive care. Rather than reacting to illnesses once they occur, the company places a strong emphasis on promoting wellness and encouraging healthy behaviors before problems arise. This approach benefits employees and reduces overall healthcare costs by addressing health issues before they become severe and expensive.

Managed Health’s wellness programs are designed to be inclusive, offering mental health support, fitness challenges, and nutrition coaching.

The company’s virtual healthcare service also provides mental health services, recognizing the growing importance of mental well-being in the workplace. This holistic approach to healthcare ensures employees have access to the tools and support they need to stay healthy, both physically and mentally.

A Personalized Experience with AI

One of the latest innovations from Managed Health is its AI concierge, named AMI. AMI is a digital assistant designed to help employees navigate their healthcare options, book appointments, and answer questions about their benefits.
With a simple text, employees can inquire about their wellness benefits, ask for a prescription refill, or schedule a physical exam. The introduction of AMI is a game changer, as it allows employees to interact with their benefits in a more personalized way.

AMI’s AI-powered interface enables employees to have meaningful, real-time conversations about their healthcare, guiding them to make better choices and improving overall engagement. The company believes that by simplifying access to healthcare services, it can foster a stronger connection between employees and their health benefits, ultimately improving health outcomes.

Real-World Impact

The impact of Managed Health’s approach is already being felt in the workplace. One of the company’s notable success stories involves a grocery store chain that serves a large population of Spanish-speaking employees. By offering culturally relevant resources and providing on-site educational sessions, the company was able to significantly increase engagement among this population. Employees were not only more aware of the benefits available to them, but they also began using healthcare services more frequently, resulting in better overall health outcomes.

Looking ahead, Managed Health is committed to continuing its journey of innovation. With plans to further enhance its digital platforms and integrate even more advanced technologies, the company is focused on improving both the employer and employee experience. One area of focus is increasing the integration of artificial intelligence and machine learning into the platform to offer even more personalized care and optimize the healthcare journey for each individual.

By focusing on digital tools, predictive analytics, and AI, Managed Health aims to create a healthcare experience that is proactive and predictive.

Moreover, Managed Health’s platform is designed to be scalable, making it adaptable to various team structures, including remote, hybrid, or in-office setups. This ensures that companies of all sizes across various industries can benefit from the company’s offerings.

The Future of Healthcare Benefits

As Managed Health continues to grow, the company remains deeply committed to its mission of empowering businesses and employees by making healthcare more accessible and cost-effective. By combining innovative technology, preventive care, and a customer-first mindset, Managed Health is setting a new standard for how healthcare benefits should be delivered in the modern workforce.

With a clear vision for the future and a relentless focus on improving the employee experience, Managed Health is poised to redefine the landscape of employee healthcare benefits— one that values both affordability and wellness.

“We want to change the narrative around healthcare,” concludes Seye. “It’s not just about insurance. It’s about empowering people to take control of their health and well-being, and we’re proud to be at the forefront of that change.” In a time when healthcare costs are rising and employee disengagement is a significant issue, Managed Health offers a refreshing and forward-thinking solution that not only addresses these challenges but also empowers both employers and employees to achieve better health outcomes.