Morrisville, NC – Ascom, a Healthcare IT and clinical collaboration company, today announced the formation of two new organizations within the Americas region – Professional Services and Customer Success – that are designed to improve the customer experience and support long-term growth plans for collaboration and communication solutions for healthcare and enterprise industries.
According to Modor Intelligence, the healthcare IT market is expected to register a CAGR of nearly 12.5% from 2020-2027 with North America dominating the market for healthcare IT1.
The Professional Services organization will focus on delivering Ascom solutions that help customers achieve the goals of the Quadruple Aim. Ascom experts within Professional Services, will be managing healthcare IT projects designed to deliver workflow improvements that ultimately support improved outcomes of care with a proven return on investment.
The organization includes the functions of Project Management, Implementation, and Clinical Services with the objective of improving processes to increase productivity and revenue while speeding up delivery lead times and implementations. Robert Wittwer, Senior Vice President, Ascom Americas will head the organization beginning immediately, reporting to Kelly Feist, Managing Director, Ascom Americas, and now joins the North American Leadership team.
