Digital technologies enable digitally transformed businesses to improve processes, engage talent, develop new business models, and be more competitive. It can take time, and efforts to achieve this are scrutinized.
FREMONT, CA: Consumers have become more independent and agency-driven in the last few years, which led to a significant increase in the involvement of health systems in their overall business strategies. As consumers are more in control of their own health decisions, health systems are aligning digital investments with their comprehensive business strategies, which are consumer-centered. Digital technologies enable digitally transformed businesses to improve processes, engage talent, develop new business models, and be more competitive. It can take time, and efforts to achieve this are scrutinized.
Measuring and analyzing data
Interoperability can help achieve broader goals such as health equity and increased care coordination. Several digital transformation initiatives have been measured with the help of key performance indicators (KPIs). For example, the number of app downloads used to be an important KPI to measure patient uptake a few years ago.