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Challenges of Healthcare Risk Management in Liability Claims

According to industry experts, the global digital health market has grown 25 percent to around USD 300 billion. 

Challenges of Healthcare Risk Management in Liability Claims

By

Healthcare Business Review | Wednesday, January 04, 2023

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The healthcare industry's digital adoption streamlines operations but presents liability risks through mHealth services and EHR systems.


FREMONT, CA: According to industry experts, the global digital health market has grown 25 percent to around USD 300 billion. Medical professionals are increasingly utilizing digital technologies as part of the delivery of health care, such as telehealth platforms, artificial intelligence (AI)-driven clinical decision-making tools, digitally enabled surgical tools, mobile health (mHealth) technologies, or electronic health records (EHR). There are numerous challenges to implementing them, including determining when and how to utilize them, enabling accurate medical diagnoses in a virtual environment, interpreting and applying novel data points from digital devices, the potential for automation bias, using digital disease management platforms appropriately and engaging with them, and maintaining continuity of care in a digital environment.


In an increasingly digitalized industry, medical professionals adopt digital technologies as part of their care delivery, which may create a risk for medical errors and resulting malpractice claims.


mHealth and malpractice liability: Clinicians can recommend a mHealth app to promote self-care and optimize lifestyle management of a medical condition, but this may introduce additional malpractice liability. A clinician may not be able to justify the advice provided 


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