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Healthcare Business Review | Tuesday, July 13, 2021
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LabXchange offers several immediate applications, including assisting local and state governments and laboratories in managing COVID-19 testing and future vaccine volumes.
PLYMOUTH, MA: FrontRunnerHC, a leading software company that assists healthcare businesses in maximizing reimbursements by providing automated solutions to verify patient information, recently announced the release of LabXchange, a new software solution. LabXchange offers several immediate applications, including assisting local and state governments and laboratories in managing COVID-19 testing and future vaccine volumes.
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According to N. Myron Gunsalus, Jr., Director of Kansas Health and Environmental Laboratories at KDHE, this effort is another illustration of the state’s dedication to public health and innovation. “Protecting the health of all Kansans is our highest priority. This new electronic order entry approach enables us to expedite the COVID testing process with confidence and provide more people throughout our state with the important results they need. Both the public and our healthcare workers will benefit.”
This vendor-agnostic electronic order entry system allows for the automatic capture and verification of patient information during a healthcare service or lab test. Nurses, phlebotomists, and volunteers can utilize LabXchange to register a patient for a COVID-19 test electronically. The software securely captures the patient information using embedded programs that scan a driver’s license or state ID and image capture of an insurance card utilizing mobile web browsers. Subsequently, it transfers the data to the client’s lab information management system via integration. The user can either read a specimen into the system or attach a barcode for transmission to contracted labs.
LabXchange helps remove erroneous, missing, or incomplete demographic and insurance information, as well as the paperwork, errors, and time involved in the process, by decreasing the need for manual entry of patients’ information. “Approximately 40 percent of patient demographic data has been missing from commercial laboratory test streams for COVID-19,” according to the Journal of AHIMA.
Apart from the delay at order input, another issue in the process is the enormous number of specimens entering the lab simultaneously, which can cause traffic congestion as patient data is manually examined. FrontRunnerHC CEO John (JD) Donnelly noted that “LabXchange not only helps streamline the process at the front end with order entry but also at the back end by helping to ensure that all the samples go into the lab with the right patient data.”
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