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Key Technology Development Trends in Retail Pharmacies
The pandemic-induced lockdown has hastened the pharmacy industry's much-awaited technological adoption, with retail pharmacies undergoing digital transformation
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Healthcare Business Review | Thursday, May 12, 2022
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Listed below are some of the technology developing trends affecting retail pharmacies.
Fremont, CA: The pandemic-induced lockdown has hastened the pharmacy industry's much-awaited technological adoption, with retail pharmacies undergoing digital transformation and pitching themselves as an appealing model for the healthcare business. During the pandemic, people ordered groceries online, giving e-commerce services a big boost. It also aided in the imposition of social distancing rules, allowing people to receive therapy in the comfort of their homes. As a result, local pharmacies became the first line of defense in the fight against the virus and to assist clients.
Listed below are some of the technology development trends that are affecting retail pharmacies. Let's have a look.
Extended Customer Care Services - Every pharmacy-customer connection revolves around gaining the consumer's trust. Their concerns must be addressed, and they must be informed about the various wellness solutions available to them. Pharmacies are responding to these needs by investing in new technologies and extending services in order to ensure long-term profitability. These tactics keep consumers informed about their healthcare across the supply chain, provide them with seamless access to prescriptions and health goods, and maintain the quality and security of their medications.