Digital assistants in healthcare are gaining traction. Virtual assistants can alleviate the stresses associated with healthcare delivery by improving diagnosis, providing more personalized care at the user's convenience, expanding access to healthcare services, driving operational effectiveness, and reducing the strain on healthcare professionals
Fremont, CA: People want more options and control over how their healthcare is planned and delivered. They won't care whether it is tailored to their specific needs, strengths, and priorities. Digital assistants can help with this because they put the individual in control.
Virtual assistants can alleviate the stresses associated with healthcare delivery by improving diagnosis, providing more personalized care at the user's convenience, expanding access to healthcare services, driving operational effectiveness, and reducing the strain on healthcare professionals.
Digital Assistants in the Pandemic Era
The benefits of going digital have never been more apparent than they are now. For example, the coronavirus pandemic has caused a surge in demand for inpatient and intensive care unit beds, as well as related health services and resources, all over the world. This, combined with the virus's high transmissibility, has exposed the limitations of a healthcare delivery system based primarily on face-to-face contact.
Concerns
As with anything new, using digital assistants in healthcare raises some concerns.