Fremont, CA: The COVID-19 pandemic has changed how care was provided to patients before. The healthcare industry turned to cutting-edge technologies to improve the overall patient experience.
Medecision, a leading provider of digital care management solutions and services, and Clearstep Health, a digital health company powering the next generation of AI chat triage technology, have confirmed a strategic partnership. The new partnership will bring Clearstep's Smart Care Routing™ to Medecision's current and future health system and health plan customers, allowing for an improved patient engagement experience. This AI technology will be available through Medecision's HITRUST CSF®-certified, SaaS solution, Aerial, which optimizes the delivery of predictive, personalized, and prescriptive next best actions for physicians, clinicians, consumers, and their caregivers.
Clearstep's Smart Care Routing directs patients to the right care and services within a healthcare system or payer network, driving better patient engagement, acquisition, and retention. Used by leading health systems, payers, digital health providers, and other partners, including BayCare Health, CVS, HCA Health, Hartford HealthCare, and Duly Health & Care, Clearstep technology can convert 50 percent of web visitors for 10x ROI through increased online booking volume.
