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MEDVA Strengthens Healthcare Data Security with Secure Facility Virtual Assistant Services

MEDVA Strengthens Healthcare Data Security with Secure Facility Virtual Assistant Services

By

Healthcare Business Review | Thursday, April 03, 2025

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Henderson, NV – As cyber threats continue to challenge healthcare organizations, MEDVA, a leader in HIPAA-compliant virtual assistant solutions, is revolutionizing remote staffing with its Secure Facility. This new high-security workspace is designed to ensure that offshore virtual assistants (VAs) can access Electronic Medical Records (EMRs) like Epic while meeting HIPAA and regulatory compliance standards.


The healthcare industry has seen an alarming increase in cyberattacks, with over 386 reported incidents in 2024 alone, affecting millions of patient records. With the demand for remote medical staff increasing due to the rise of telehealth and remote patient monitoring, the need for secure, HIPAA-compliant virtual assistant solutions has never been greater. MEDVA’s Secure Facility offers a groundbreaking approach to data security, regulatory compliance, and workforce efficiency—all within a single, highly-controlled environment.


Setting a New Standard in Secure Virtual Staffing


MEDVA’s Secure Facility has been developed to address the growing concerns surrounding third-party vendor vulnerabilities in the healthcare sector. As the first virtual assistant provider to receive access approval from a major EMR system, MEDVA is setting a new standard in compliance-driven offshore staffing.


Key security features of MEDVA’s Secure Facility include:


• Biometric Authentication – Virtual assistants undergo fingerprint scanning to enter the facility, ensuring only authorized personnel can access the secure workspace.


• Encrypted Digital Workstations – Each VA operates within a fully controlled digital environment that limits application and website access to only pre-approved, secure platforms.


• 24/7 Security Monitoring – On-site security teams and IT support staff provide continuous compliance monitoring and technical assistance.


• Device-Free Workspaces – To mitigate the risk of data leaks, personal devices are secured in a lock box during work hours.


• On-Site Management Team – Dedicated professionals foster a structured, compliance-driven work environment, facilitating productivity and operational integrity.


Learn more about MEDVA’s Secure Facility security measures and how it supports compliance with leading EMR systems.


“Cybersecurity is a top compliance concern for healthcare organizations. We have invested years in developing a solution that allows healthcare providers to leverage the advantages of virtual staffing without compromising data security,” said Christine Kowalczyk, CEO of MEDVA.


With 90% of MEDVA’s virtual assistants bringing prior US healthcare experience, healthcare organizations can seamlessly delegate administrative tasks—such as patient record management, appointment charting, medical billing, insurance claims processing, and transcription—while maintaining compliance.


The Future of Secure Virtual Staffing


As the need for remote medical staffing grows, healthcare providers must balance cost efficiency with security and compliance. MEDVA’s Secure Facility offering provides a scalable, safe, and compliant solution that enables healthcare organizations to integrate virtual staffing without risk.


Discover how MEDVA’s Secure Facility can support your healthcare practice. Visit www.MEDVA.com or call 1 (877) MYMEDVA (696-3382) to schedule a consultation.


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