Zappix Launched Referral Management Service with a Healthcare Provider to Improve Patient Leakage

The Digital Patient Engagement Solution provider announced the launch of their Referral Management service with an existing healthcare client.

 BURLINGTON, MASS. — Zappix has deployed an automated digital engagement solution that reminds patients of their referrals, explains the importance of those procedures, and drives the scheduling of appointments. The service has replaced a costly manual workflow and has shown significant improvement in booked appointments. Zappix’s Referral Management solution was implemented to proactively connect patients with referrals to a simple solution for booking appointments right from their fingertips.  

Zappix’s solution automates the process of transforming a referral to a scheduled patient. The automated solution replaces the need for providers to have staff call each referral multiple times until they reach them to book an appointment. The service automatically sends digital messages in high volumes, lowering staff effort and increasing the number of scheduled appointments.