Powerhouse
Centralized Approach to Efficient Healthcare Facility Maintenance and Management

The healthcare industry has seen a significant rise in mergers and acquisitions in recent years, leading to a dispersed network of facilities located in different regions across the country.

Given the scale of the undertaking, organizations with such a wide-spread geographic presence often need help with managing facility maintenance. Powerhouse, a company specializing in facility services, is ready to help organizations tackle and overcome these hurdles with its centralized approach.

Through its scope for nationwide coverage, Powerhouse offers multi-site enhancement services, coordinating budgeted rollouts and refresh programs on time without compromising quality. Powerhouse provides comprehensive exterior service management and facility maintenance services that meet the unique needs of healthcare facilities. Its offerings encompass internal and external maintenance, which renders a diverse, customizable suite of services to various client requirements and ensures seamless operations of client facilities.

Each one of Powerhouse’s nationwide services is supported by its innovative, proprietary technology stack. For multi-site enhancement services, Infinity software schedules rollout programs and keeps clients informed about project progress. The exterior management services use a quality services management system (QSM) with real-time visibility and a smartphone app, while facility management services employ Atlas, a work ticket management system that provides clients with comprehensive reports and dashboards.

Due to its centralized structure, Powerhouse is able to seamlessly integrate with its clients’ services and act as an extension of their operations. The company is able to ensure consistent, high-quality service delivery in the management and maintenance of thousands of sites under its purview. In addition, its transparent approach to trades and transactions allows clients to easily view and verify all activities, providing greater visibility and accountability.

Powerhouse enhances client involvement by empowering them to take the lead. All scope of work performed by the firm is client-led. “Our business strategy is customer-centric in nature, which entails prioritizing the fulfillment of our client’s specific needs and expectations rather than forcing our own preferences on them,” says Andrew Brzezinski, vice president of healthcare business development at Powerhouse.

Brzezinski’s detailed explanation of the materialization of Powerhouse’s services illustrates its commitment to clients. Powerhouse pursued a potential partnership with a major audiology chain, with an offering that was well-received but ultimately deemed unnecessary. Despite this, the company continued to cultivate a relationship with the client based on the value of its offerings. As it turns out, a national paint company backed out amidst the client’s rebranding effort in late July, which involved 350 plus unpainted locations across the country. Despite the tight timeline and potential challenges involved, Powerhouse responded swiftly to the client’s urgent needs and provided a detailed quote for the project. The company took on the immense task of painting over 350 unpainted locations across the country in mid-August. Thanks to their expert management and streamlined processes, Powerhouse was able to deliver the project, adhering to the client’s tight deadline for completion by October 1st and within the original budget.

Powerhouse’s potential to adapt to unique and urgent circumstances is ultimately accredited to its team. The organization’s long-standing customer base is attributed to its team’s exceptional dedication, problem-solving skills, and willingness to overcome complex challenges clients face. Its commitment to creating a positive and enduring impact on people is reflected in its exceptional service delivery to clients. Through its proactive communication, sense of urgency, and capability to stay on budget, Powerhouse will continue to thrive in the industry for the foreseeable future.