Superior Health Medical
A Novel House Call for Holistic Well-Being

The rise of virtual healthcare has expanded the horizon of treatment in a patient-centric way. It proved to be a boon during the pandemic and is now here to stay. A pediatric patient with autism was intimidated by the doctor’s office and found it to be anxiety-inducing. Their parents were hesitant to visit the doctor as they were concerned about their child’s behavior with other patients on hospital premises.

This was when Superior Health Medical came to their rescue with its virtual medical care that broke the conventional way of house calls. This amenity helped the patient overcome emotional barriers as medical assistance was provided in an environment they were comfortable with. It worked as a magic pill for the family, enabling a smoother experience with doctors from the comfort of their home.

These virtual calls, while improving the patient’s compliance with visits, also allowed the care team to work cohesively in a less rigid environment amid the prevailing physician shortage. Remote treatment helped eliminate the stressful environment, which improved rapport with the patient and facilitated the constant support they needed.

“Our vision is to transform the future of medicine by reviving the way house calls were made by bestowing virtual medical services,” says Lisette Akers, founder and CEO of Superior Health Medical.

Family medicine physician Dr. Akers, along with an efficient team of physicians, adopts a holistic patient-centric approach toward the well-being of individuals.

Dr. Akers leverages 15 years of proficiency in serving patients with quality care using telehealth, breaking the distance barriers in healthcare while expanding the primary care horizon. Its medical services include compassionate mental health care, chronic medical management, sick visits, medically supervised weight loss, wellness visits, and urgent care.

In its quest to promote transparency valuing patient privacy, Superior Health Medical has developed a user-friendly web platform to prioritize patient time. It provides them with swift access to primary care doctors who treat everything from the cradle to the grave, including sinus infections to depression, anxiety, or skin rash. It also provides patients with an easy-to-use portal to book online appointments according to their preferred doctor’s availability. All electronic conversations between physicians and patients during the virtual visit are HIPAA-secured.

Physicians spend quality time with patients to understand their symptoms and goals and develop effective treatment plans that encourage optimal health and well-being. Post-visit, the platform generates an electronic prescription that is dispatched to opted pharmacies, and patients get an alert once the prescription is ready at the pharmacy.

The remote monitoring offered by Superior Health Medical provides continued primary care via a 24/7 on-call monitoring facility for patients suffering from chronic medical conditions to needing urgent care. As part of remote patient monitoring, a thermometer, blood pressure machine, and glucose monitor are sent to their homes. However, as it cannot treat life-threatening conditions and provide emergency care, the provider’s team promptly advises patients to visit the physicians in case of chest pain or breathing difficulty.

Superior Health Medical provides convenient, accessible, and cost-effective treatment and medical advice to patients. Encouraging optimal health, it serves versatile domains of primary care to build a community of care.

Fighting shy of corporate medicine for healthcare operations, the solely physician-led company has a resolute focus on serving the community with a diversified approach. Dedicated to building long-lasting patient partnerships, it is incorporating technological advancements that transform the future of medicine and humanize patient care.