Surgical Solutions
Strengthening Your Procedural Support for Better Patient Outcomes

Surgical Solutions could be categorized as an outsourcing partner, but its role extends far beyond by embedding expert teams within hospitals and ambulatory surgery centers, driving operational efficiency and ultimately, improving patient care.

Where many companies focus only on meeting short-term staffing needs for sterile processing, endoscopy reprocessing and OR support, Surgical Solutions delivers operational partnership. It means placing its expert teams on-site and taking full command of daily operations. From instrument sterilization and surgical case preparation to procedural room turnover, end-to-end accountability is offered to elevate departmental performance while freeing hospital staff to focus on patient care.

“We are a true operational partner embedded within the hospital environment, responsive to their challenges and committed to delivering measurable gains in surgical throughput and best quality patient care,” says Kirk Leonardelli, CEO.

This depth of integration removes a set of challenges clinical leaders know all too well. With Surgical Solutions in place, hospitals and ASCs no longer need to manage onboarding, training, or even developing leadership within sterile processing and procedural support departments. These efforts—and the time, cost and complexity they require—shift entirely to Surgical Solutions, purpose-built for this work. By taking on these responsibilities, Surgical Solutions eases the burden on hospital staff, allowing them to focus more on patient care. This commitment aligns with its vision—to improve the lives of all those it serves—while driving meaningful improvements in healthcare operations.

Operational lift comes with a financial advantage, as well. Rather than rely on fixed staffing costs that don’t flex with demand, hospitals benefit from a shared-cost model that adjusts in real time to surgical volume. When demand rises, trained support staff and resources are added, accordingly. When volume slows, so does the overhead. Hospitals aren’t forced to carry unnecessary costs. But that doesn’t mean service quality is compromised. The model is designed to protect both margins and outcomes. The gains are practical, measurable and resoundingly transformational.

The impact is tangible. At one hospital, partnering with Surgical Solutions led to a 13.5 percent increase in surgical volume, driving 12.1 percent compound annual growth rate (CAGR) in revenue. In an industry where thin margins dictate success, this level of efficiency and financial growth is a game changer.

With Surgical Solutions, sterile processing and procedural departments become more efficient. Surgical teams gain focus. Patient care improves. And leadership finally has the bandwidth to think beyond daily operations to focus on growth, quality and innovation.

Aligning Deeply with Your Hospital’s DNA

When Surgical Solutions enters the picture, hospitals benefit from an elite team that always has their back. One way it strengthens that bond is by hiring locally. Team members placed with client facilities often live in the surrounding communities and may even receive care from the very hospitals they now serve. This personal connection fosters a sense of pride, an added sense of accountability, and longterm commitment.

Speed of integration is another area in which Surgical Solutions stands apart. With a baseline understanding of each hospital’s sterile processing operations and institutional culture, teams are responsive from day one. This isn’t onboarding in the traditional sense. It’s activation.

The team arrives equipped with procedural and compliance training and a working knowledge of the environment they’re stepping into. No sooner than they are in, they are brought up to speed with the facility’s expectations and—critically—the personalities that drive them. Familiarity builds trust, strengthens communication, and reduces the friction that typically slows surgical support systems. The result is a more seamless handoff, tighter coordination and ultimately, better outcomes for patients, providers and support staff.

The integration goes deeper, backed by data.

Before deployment, the team collects critical operational metrics—procedure volume, scope and camera usage, current sterile processing department (SPD) staffing levels, and more. These inputs feed into a tailored improvement strategy led by a clinical operations expert deployed on-site for a full-day evaluation. The engagement is immersive, with real-time observations, workflow shadowing and in-depth dialogue with frontline staff. The discovery process typically spans two to four months, allowing the team to surface inefficiencies and develop a performance model that balances clinical excellence with operational agility.

An embedded approach like this often reveals what standard reporting misses. At one facility, a recurring issue—file backs—was quietly undercutting surgical efficiency. More than 500 were occurring each month, draining resources, delaying procedures and overextending the SPD team. Surgical Solutions worked systematically to diagnose and redesign the process. By implementing a focused improvement strategy, the issue was reduced by 92 percent, bringing the monthly count to under 40. What followed was even better—faster case turnover, reduced staff strain and stronger surgeon satisfaction. But the deeper result was structural and more reliable operations with a measurable lift in the quality of patient care.

The Power of Consistency

In sterile processing departments and procedural environments where every handoff matters, consistency is more than a virtue—it’s a performance requirement. Surgical Solutions delivers that consistency by investing deeply in the people behind the process.

It starts with training. Through a structured combination of on-site instruction and online learning, every team member is prepared to deliver high-quality sterile processing outcomes from day one. Certification is part of the company’s baseline for excellence. Regardless of state mandates, all staff are either certified or on a defined path toward earning Certified Registered Central Service Technician (CRCST). Most complete their certification in 60 to 150 days, creating a qualified and unified workforce.

That emphasis on preparation extends to leadership. Surgical Solutions takes full ownership of recruiting and retaining talent, with a deliberate focus on growing from within. The company offers a 12-week leadership development program focused on servant leadership, operational management, and financial literacy to equip newly promoted team members to lead with clarity and accountability. Every prospective leader enters a structured development pool and is required to complete the program within 12 months. This creates a sustainable leadership pipeline ready to uphold the standards the company promises.

“Investing in our people means giving them the tools, knowledge and confidence to take ownership of their roles—knowing that leadership is a privilege, one that carries the responsibility of patient care outcomes,” says Leonardelli. “We want every leader who rises from our ranks to be truly prepared for that.”

Maximizing Hospital Efficiency through Strategic Partnerships

Efficiency doesn’t happen in isolation. It results from deliberate coordination between departments, workflows, and external partners. Surgical Solutions plays a central role in orchestrating this coordination, transforming vendor management from a series of transactions into a unified, performance-focused strategy.

Its end-to-end oversight of third-party relationships spans everything from surgical instruments and sterilization equipment to cleaning agents and specialty supplies. Vendor evaluation, contract negotiation, performance tracking and compliance enforcement are handled to ensure all touchpoints support hospital protocols and meet regulatory requirements without disruption.

Instrument care and equipment readiness are tightly managed through the company’s extended service offerings. Scope and camera repairs, instrument maintenance and sharpening services are coordinated to prevent downtime and keep surgical schedules moving without delay.

Audit-Ready and Always Compliant

Surgical Solutions doesn’t wait for outside evaluations. Teams constantly review and assess their own practices against the industry’s government standards.

Every technician carries a handheld device for audits on the fly, conducting assessments fed directly into the data analytics platform. A structured green, yellow and red assessment system highlights strengths, as well as areas needing immediate intervention. Real-time monitoring provides an immediate view of operational performance, allowing processes to be refined and efficiencies to be optimized as soon as challenges arise. The data analytics team transforms raw data into actionable insights. Combining hospitals’ EMR data into the mix helps develop customized KPIs that track quarterly hospital performance.

When gaps are identified, Surgical Solutions implements corrective actions with speed and precision. Surgical Solutions gives its team a 60-day window—just as the Joint Commission would allow—to resolve issues effectively, guarantee every compliance gap is addressed and instill the improvements into hospital operations.

Beyond routine audits, a dedicated team of nursing leaders conducts annual, facility-wide assessments that replicate Joint Commission and DNV inspections. Proactive evaluations are not performed out of obligation, but as a commitment to operational excellence.

The cycle of continuous self-auditing gives hospitals the confidence to stay ahead of compliance requirements while maintaining the certifications that define top-tier healthcare performance.

Staying Ready for What’s Next

Leadership is evolving alongside Surgical Solutions expansion. It has consolidated leadership with its sister company, Gimmi, headquartered in Tuttlingen, Germany. Gimmi specializes in advanced surgical instrumentation, offering state-of-the-art surgical towers, specialty and stainless-steel instrumentation, and open surgery solutions. While the companies operate independently, this shared leadership strengthens collaboration and fuels strategic growth to enhance surgical efficiency by integrating Gimmi’s best-in-class instrumentation with Surgical Solutions’ proven procedural support services. It also opens new doors for bundled solutions to combine equipment and purchased services into a turnkey model for procedural excellence.

Time for a Fresh Look at Healthcare Outsourcing

Hospitals and ASCs face persistent obstacles in sterile processing, endoscopy, and surgical tech staffing—issues that require more than just extra hands. True progress comes from aligned partners who take ownership of outcomes. Surgical Solutions integrates seamlessly within hospital teams, combining clinical precision with operational discipline, transforming procedural departments from a pain point into a point of pride. With flexible cost structures, on-site leadership, and measurable performance improvements, this model strengthens both efficiency and patient care. At its core, this approach reflects a commitment to improving the lives of all those it serves.